Job Duties

• Handle guests' check-in, check-out, reservations, and telephone inquiries
• Ensure guests’ satisfaction and present the best impression and experience to all hotel guests.
• Provide administrative support, such as preparing arrival and departure lists

Job Requirements

• Certificate or Diploma holder of Hospitality / Tourism Management or related disciplines
• Minimum 1 year’s relevant experience in customer service or related fields
• Good command of spoken English, Cantonese, and Putonghua
• Pleasant personality with good communication skills
• Self-motivated and able to work independently
• Well-versed in computer literacy
• Shift duty is required, including working overnight

Job Duties

• Provide accurate and updated reservations records
• Handle incoming phone calls and guests' inquiries for room reservations
• Input and update guests’ information in the reservations system
• Provide administrative support in preparing reports and filings

Job Requirements

• Diploma or degree holder of Tourism / Hospitality Management or related discipline
• Minimum 1 year’s relevant reservations experience in hotels or travel operators
• Good command of English, Cantonese, and Putonghua
• Well-versed in computer literacy, including Microsoft Office
• Attentive to details and well-organized